FAQ

We’ve made a few changes to our business in the hopes of keeping clients and staff alike safe:

• Masks are to be worn by clients and staff at at all times and social distancing is to be upheld, as required by California law.
• The need for entry to the building has been reduced greatly by implementing a new drop-off/pick-up system. Upon arrival, clients will either meet with a greeter in the parking lot (maintaining social distancing) or call our phone line once parked in our facility.
• We kindly ask for your dog’s belongings to be reduced to absolute necessary, as our facility has everything required to keep Fido happy and healthy! If you need to bring food or medication, please keep the items in a waterproof container so we may sanitize properly before handling.
• Feel free to inquire about how sanitary practices and staff health screenings if curious!

At the moment, we unfortunately do not, but we do post pictures on our Instagram as well as send out pictures to those who sign up for our “Pupdates” service. If you do choose to sign up, you receive pictures of your dog while they board with us on every third or so night. You can sign up by emailing pupdates@alphadoglodging.com with both your dog’s name as well as your first and last (ex: Bella, owner: Sara Smith).

We have 3 kennel buildings and a crate room as well as a small open area for our senior citizens.

Each kennel has a bed, water, and if you bring anything along those join in too (blankets, plushies, etc.). Our crate room has various sizes and types, as well as the ones provided by owners for their specific dogs. Each crate has a bed and again any belongings that came with the pup. All our buildings are equipped with heat for the winter and fans for the summer.

Same family dogs are put together at night unless otherwise specified.

Although we pride ourselves on our outdoor yards and group-centric play, most dogs do in fact need time to rest. Each dog is evaluated individually and is placed in play yards based on temperament, sociability, size and age to determine such--the same goes for their away time. Some dogs do better in a crate, others better in a larger kennel, and so on.

If your dog is also part of our rotating high energy groups (especially for dogs under 2 years), they will also spend more time resting to rest and refresh before their group comes back out again.